Terms and policies
Please read these before you book, rent or buy. Questions? We're happy to help.
Workshops
- A workshop is booked once you pay the deposit with the booking code we give you.
- Deposits are not refundable. We order the materials for your group as soon as you book.
- The rest of the price is due on the day of the workshop.
Kit rentals
- A rental day is 24 hours. For example, December 26 to December 27 is one day.
- Kit rentals are not refundable, even if the kit is not used.
- Rental kits can be picked up in Brooklyn for free, or shipped to you. The shipping fee depends on your address and is shown in your cart before you pay.
- Return the crayon melting machine, molds and gloves by your return date. Everything else in the kit is yours to keep.
- Late returns: there is a $10 fee for each day the kit is late.
- Broken machine: if a machine comes back broken, you will be charged the cost of a new machine.
Shop returns
- You can return an item within 48 hours of buying it.
- It must be unused and in its original package.
- Seasonal items, like Chanukah crayons, can't be returned once the season is over.
- Custom orders (names, initials, logos) are final sale and can't be returned.
- To start a return, call or email us within the 48 hours.
Shipping and pick-up
- Pick-up in Brooklyn is free.
- Shipped orders go out by FedEx, UPS, USPS or DHL; you choose in your cart. The shipping price depends on your address and is shown in your cart before you pay.
- Orders shipped outside New York State are not charged New York sales tax.
Contact us
Phone: 929-692-6692 (calls only, this line does not take texts)
Email: coloramagift@gmail.com
Address: Brooklyn, NY 11218
Privacy
- We use your name, email, phone and address only to fill and deliver your order and to contact you about it. We never sell your information.
- Payments are processed securely by Stripe. We never see or store your card number.
- We use Google Analytics to count visits and see which pages are popular. It uses cookies and doesn't tell us who you are.
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